Terms & Policies

Last updated: January 2026

• General Information

  1. General Information

  This website is operated by an online watch retailer based in Dubai, United Arab Emirates. By accessing this website or placing an order, you agree to be bound by these Terms & Policies.

• Products & Authenticity

  2. Products & Authenticity

  • All watches sold are 100% authentic.
  • Product images are for illustrative purposes only.
  • Specifications may be updated without prior notice.

• Pricing & Payments

  3. Pricing & Payments

  • All prices are displayed in AED unless stated otherwise.
  • Prices may include or exclude VAT depending on location.
  • Payment must be completed before order processing.

• Order Confirmation

  4. Order Confirmation

  Orders are confirmed only after successful payment. We reserve the right to cancel any order due to payment issues, incorrect pricing, or suspected fraud.

• Shipping & Delivery

  5. Shipping & Delivery

  • Shipping is available within the UAE and internationally.
  • Delivery times are estimates and not guaranteed.
  • Customers are responsible for providing accurate shipping details.

• Customs & Duties

  6. Customs & Duties

  For international orders, customs duties, taxes, and import fees are the responsibility of the customer.

• Returns & Refunds

  7. Returns & Refunds

  • Returns accepted within 90 days from delivery.
  • Items must be unused and in original condition.
  • Refunds are processed within 7–14 business days after approval.

• Extended Sapphire Crystal Coverage

  8. Extended Sapphire Crystal Coverage

  A one-time sapphire crystal replacement is available within 180 days from purchase, excluding misuse or negligence.

• Warranty

  9. Warranty

  • Warranty covers manufacturing defects only.
  • Normal wear, batteries, and misuse are excluded.
  • Unauthorized repairs void the warranty.

• Limitation of Liability

  10. Limitation of Liability

  Liability is limited to the purchase price of the product. We are not responsible for indirect or consequential losses.

• Intellectual Property

  11. Intellectual Property

  All website content is protected intellectual property and may not be used without written permission.

• Governing Law

  12. Governing Law

  These Terms & Policies are governed by the laws of the United Arab Emirates.